We understand that plans can change, and we aim to be flexible. Cancellations made at least 24 hours in advance will not incur any fees, while same-day cancellations may be subject to a service charge. If you are not satisfied with the quality of our cleaning, please contact us within 24 hours so we can promptly address the issue or provide a re-clean at no additional cost. Refunds are considered on a case-by-case basis and issued at our discretion. By booking our services, you agree to these terms in accordance with Michigan law.